Return Policy
We want you to be happy with your purchase!!!
If you are not 100% satisfied with the order you may return your NOT CUSTOMIZABLE items for any reason within 30 days of receipt for an exchange or a refund.
Due to personal configuration, inscription, or design on some products, we do not accept returns or exchanges unless the products are damaged / defective upon arrival, or materially different from what was ordered.
To be eligible for a return, your item must be unused and in the same condition that you received it.
It must also be in the original packaging.RETURN / REFUND PROCESS:
1. Please contact us and provide us with the following information:
- original order number,
- the list of product(s) you are returning,
- the reason for your return,
- your name and contact information.
2. Then we will send you return instructions.